You clock off. It clocks on.

Yes — any AI can be wrong, so the design matters. First, the AI answers only from the knowledge base you supply and hands over rather than guessing when a question falls outside it. Second, sensitive topics like pricing, stock and refunds can be set to always route to a human. Third, for the first month we read the conversation logs daily and correct every wrong answer. You also get a list of questions the AI couldn't answer — usually the best product-improvement signal you'll see all year.

Small teams often get more out of it. Big companies absorb messy processes with headcount; in a small company the owner absorbs them personally. The return on automation is your own time, and the fewer people you have, the more each hour is worth. We suggest starting with one piece — usually AI customer service or quotations — small investment, visible in two weeks, no company-wide overhaul.

Almost always. The AI chat widget embeds into any platform, Wix and Shopify included. Automation connects mainly to your data sources — forms, Google Sheets, email, WhatsApp, accounting — so you rarely need to replace the site. If the existing site is genuinely too old or too slow to be doing its job, we'll say so and explain why before recommending a rebuild.

Two parts: a one-off build fee quoted by process complexity — you know the total before you commit — and a monthly fee covering AI usage plus maintenance, metered with a stated cap. There is no minimum term; you can stop the monthly fee at any time and keep the system and your data. We'd rather you stay because it works than because a contract says so.

We provide the technical SEO foundation — site structure, speed, structured data, titles and descriptions, mobile experience — which sits squarely inside web development and we do it properly. Long-term keyword campaigns and paid search (SEM) are a newer service line for us; we'll be straight with you about our depth of experience and work at an entry-level rate with transparent reporting, or refer you to a suitable partner. We don't make “guaranteed first page” claims.

AI customer service: roughly one to two weeks once the knowledge base is ready. A single automated process such as quoting or booking: two to three weeks. A full custom management system: six to ten weeks, delivered in stages with something usable at the end of each. Website build: about two to four weeks for a standard business site, depending on how fast content and images arrive.